Reader node in Freshservice Automator

Hi Team,

Greetings!

Recently I found that if I directly use an expression’s result to look up data it didn’t work.
Instead, if I used placeholders the flow is taken care of seamlessly.

Please refer to the attached video.

Thank you.

Hey @Bene_Immanuel,

Can you share the exact issue so that I can share that with the Freshservice team?