RecordNotFound on any API request if company name is auto generated

Product
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1

In case the company name was generated automatically when creating an account (due to a duplicate name), for example:

if I initially set the company name to “google”, the company name in the url will be
“google-698128816778356819.myfreshworks.com”

Any API Call, such as getting users:

GET https://google-698128816778356819.freshcaller.com/api/v1/users

returns an error RecordNotFound:

{"error_type":"record_not_found","message":"RecordNotFound"}

What am I doing wrong?

2

Hi @alexanderm,

Welcome to the community :tada:

Could you please navigate to your Freshcaller account and then use that URL to make an API call?

Could you please try that and let me know?

Thank you.

3

Hi, @Bene_Immanuel,
I’ve made an API call again. I confirm that the error still present.