Remove email quote

I have a question regarding the API of freshdesk. When we do a API call to get all the conversations of a ticket, we get a response of all the messages. In this response there is always a quote(“vbdesin wrote:”) of the last email. How can i turn this off so it doesn’t print?

On the screenshot you can see the part of the converzation that is unnecessary.

Good Day! welcome to the community
let me check with the product team and get back to you at the earliest

@thanashyam can you please help us here?


If you are seeing the freshdesk_quote class in the body attribute, you can consider removing/hiding that DOM element.

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