I have come across similar articles for quite some time, but I couldn’t find a solution on how to implement it to achieve the desired display position in the application
fdk -v → 9.1.2
Hey @Smbplus_Tiktok,
Can you confirm if the app renders on different placeholders? Also can you confirm if the app has a template.html? I noticed a new line after location, can you lint the JSON structure and remove the new line?
For Freshsales Suite, we need to have product as “freshworks_crm”. As per the screenshot, I see the product “freshsales” which is for Freshsales Classic (old accounts). If there is a file present with name template.html and the issue persists, then if you can also check this.