i am fairly new to working with custom objects in freshdesk. I have a question regarding versions of records. I noticed, that i can only update an existing record via PUT request when increasing the value for version field. As i found no information on this field, i asked myself, is it possible to retrieve an old version of the record? Is there some kind of versioning of records going on in the background and can i get hold of historic data of the records? Cause that would be really great.
Thanks for help!