Route not access error while executing internal API in custom freshdesk code version 2.3

App Platform
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1

Hi,

We had a fershdesk custom app code and we recently did changes and upload it in freshdesk and given us a error to migrate the APP to v2.3 and we manually do it in the manifest file and tested the functions in local, and we got a “Route Not allowed” for the internal API that we calling inside the custom code.

Please let me help on this.

(upload://7PHaKmmT5ZO1lMHSaJApqFlOcY7.har) (823.7 KB)

route-error
route-error927×299 13.5 KB

2

Hey @Vidhya,
Please follow our migration guide while updating the apps from platform v2.2 to v2.3

Platform v2.3 is available in FDK 9 and above where you’d have to update to the latest FDK to test it locally and perform fdk pack so that you can deploy it as a custom app.