Im trying to make a small app and have tried a few times (a lot acctually) but can not figure it out. Now Im hopeing somone can make me a dummy app so I understand the connection.
In Freshdesk, I would like a button in the ticket bar.
The thing I need a hand with is the following:
When pressing the send button I would like all the textfields to be send via API POST to Azure Logic. Every time I’ve tried this I get object object on the receiving end, Azure Logic.
In a nutshell: This should be possible by listening to the form’s submit event, calling event.preventDefault(), getting data from the text fields, and then using client.request.post(url, { headers, body }) method to send the API request.
Can you share the code you have for client.request.post()?
The body property should be a string. So you will have to JSON.stringify(data) before sending it. If you put an object there directly, it will probably not get serialized properly and end up sending [object Object] as a string.
To add to what @kaustavdm has shared, you can check out the ticket_conversation_editor placeholder here to display the app icon in the conversation editor.
Sorry for the extrem delay in this, Hollidays
I’ve looked for the application that I have rebuild 2 million times, but the last one does not have a “client.request.post”. Since I do not understand how I will get it to work, I banged my head against a wall a few times.
I’ll send you what I have, and maybe you can give me some pointers.
