Storing sensitive information inside freshdesk app

Hello all!
I am developing a freshdesk custom app.
In the app, I need to access an external url which contains a secret key as a parameter. It is a fixed value that I have in my end. What is the best practice to use and store the key so that i can access it in the app?

Thanks!

I would use the secure iparams for this. You can find details of how to make your installation parameters secure here: Installation Parameters (freshdesk.com)

1 Like

The thing is that the app is planned to be available in the market and the secret key is not meant to be known by users.
Making it as a installation parameter means that the users installing our app would have to type the secret key, right?Which we don’t want to

This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.