Storing sensitive information inside freshdesk app

Hello all!
I am developing a freshdesk custom app.
In the app, I need to access an external url which contains a secret key as a parameter. It is a fixed value that I have in my end. What is the best practice to use and store the key so that i can access it in the app?


I would use the secure iparams for this. You can find details of how to make your installation parameters secure here: Installation Parameters (

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The thing is that the app is planned to be available in the market and the secret key is not meant to be known by users.
Making it as a installation parameter means that the users installing our app would have to type the secret key, right?Which we don’t want to

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