Subdomin is not valid error when loading Web-Conversation widget

[johnnyski]

Hey there fellow developers,

Was trying to integrate Freshchat’s Conversation Web widget (bot) onto our platform.
The Trusted URLs option is not enabled yet when I load the widget, its throwing an error

{"success":false,"errorCode":5,"errorMessage":"Subdomin is not valid"}

Has anyone come across this issue? Any help is appreciated!

[Debjani (Debjani Chatterjee)]

Hi @johnnyski
You can enable the Trusted URLs option as shown here

Let us know if even after enabling you are facing the same error.