Support Needed: Custom Module Triggers in FDK 3.0 & App Update Issue

App Platform
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1

Hi Team,

Currently, we do not have any triggers available for custom module create and update events in the latest version of FDK 3.0. Additionally, we are unable to update the existing app (version 2.3) in our instance.

Could you please assist us in resolving these issues at the earliest?

Looking forward to your support.

Best regards,
Santhosh

2

Hi Santhosh Kumar,

Thanks for reaching out with the concern. We do support custom module create and update events as documented here - Freshworks Developer Docs | Configure onCustomModuleCreate and onCustomModuleUpdate

Could you please check the docs and let us know of any blockers?