Ticket_top_navigation button not working

App Platform
,
3

Hey @IanAber,

Here is the Freshdesk sample app which demonstrates ticket_top_navigation with platform 2.3.

For modal, you can use the Interface method -

await client.interface.trigger("showModal", {
        title: "Sample Modal",
        template: "modal.html"
    });

Whenever the app is initialized.