Yes, it is. The max timeout as of now is 20 seconds when using serverless features with the request method. However, if you could share details on your use case over DM, we can discuss potential solutions to solve the same.
The use case for this is that I have an app that removes tags on an after I have extracted data from the ticket in a csv-format.
It quickly reaches the limit of 50 req/minute, so when I did have a look at the UserGuide.pdf for the platform version 2.3 I noticed that the documentation for timeout was missing…that was the reson for my question.