@Darshil_Patel
Good Day!
There are multiple ways to use Freshchat API
https://api.freshchat.com/v2/users/ → you can use this API if you know the region,
i.e api.region.freshchat.com (refer to these for more reference) ![]()
Freshchat API Token not working 400 error
Domain to be whitelisted for Freshworks products APIs - #5 by Raviraj
if you know the standalone Domain name of Freshchat ![]()
I think you need to use xxx.freshchat.com/v2/agents
if you are using inside Freshsales & Freshsales Suite domains.
use
https://*.freshworks.com/crm/messaging/v2/agents
(or)
https://*.myfreshworks.com/crm/messaging/v2/agents
Hope it helps ![]()
Thanks