@Darshil_Patel
Good Day!
There are multiple ways to use Freshchat API
https://api.freshchat.com/v2/users/ → you can use this API if you know the region,
i.e api.region.freshchat.com (refer to these for more reference)
Freshchat API Token not working 400 error
Domain to be whitelisted for Freshworks products APIs - #5 by Raviraj
if you know the standalone Domain name of Freshchat
I think you need to use xxx.freshchat.com/v2/agents
if you are using inside Freshsales & Freshsales Suite domains.
use
https://*.freshworks.com/crm/messaging/v2/agents
(or)
https://*.myfreshworks.com/crm/messaging/v2/agents
Hope it helps
Thanks