Trigger (initiate) forward ticket from app button press


I’ve been looking through the dev docs, but cannot find it. Is it possible to trigger a forwarding a ticket from withing an app?


OK I found this Open Reply and Insert Text : Interface Methods

So I could use this and insert text of the conversation, to simulate forward. Is this the only way?

you can forward the ticket by using this API.

Hope it helps :slight_smile:

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