Hello!
I’ve been looking through the dev docs, but cannot find it. Is it possible to trigger a forwarding a ticket from withing an app?
Example:
Hello!
I’ve been looking through the dev docs, but cannot find it. Is it possible to trigger a forwarding a ticket from withing an app?
Example:
OK I found this Open Reply and Insert Text : Interface Methods
So I could use this and insert text of the conversation, to simulate forward. Is this the only way?
@Peteris_Kuskis1
you can forward the ticket by using this API.
Hope it helps
This topic was automatically closed 90 days after the last reply. New replies are no longer allowed.