Hi Team, I am trying to populate “To” email in New Email page as per interface API documentation but i am not getting results as expected. Though i am getting a success response. The “To” email field is not getting populated . Here is the code snippet i’m using : client.interface.trigger("setValue…

Hopefully this topic can help, [image] Email not added to the ticket reply's "To field" in the ticket details page App Platform interface-method freshdesk …

Trying to populate "To" email in new email page

App Platform

Saif (Saif Ali Shaik) August 10, 2020, 3:17pm 6

Hopefully this topic can help,

cc: @sarfaraz_Mohammed