Unable to properly deploy custom app in Freshdesk

App Platform
,
10

Hi @Matheus_Souza_Silva

Seems like there is mistake in specifying the package name in the manifest.json dependencies object.

expected :
“dependencies”: {
“buffer”: “6.0.3”
}

actual :
“dependencies”: {
“buffer/”: “6.0.3”
}

since the package name was not specified correctly, the respected NPM module could not be installed hence the app was not published. Please change the package as mentioned in the expected block in all the places and check whether the app can be published.

If you still face issues please reach out to me. Also, the CRM app shared by you has an empty manifest.json file.

Thanks and Regards,
Mughela Chandresh

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