Hi Team, I am having a requirement to create a incident in third party domain from freshchat platform. But most of the times i am facing issue in regenerating access token and logs are not generating completely.Could any one help me in this… [image] Thanks, Tipuranjali.

Thanks, @Tipuranjali for sharing the app id. Can you try reauthorizing the app from gallery and check, let us know if the issue still persists.

Unable to regenerate access token in freshchat

Saif (Saif Ali Shaik) October 5, 2020, 9:50am 6

Here’s a good article that can help

1 Like