Update Account

App Platform
1

Hi Team,

Our application is running live on Market Place, but now that our account has expired, we need to update the application.

Please let us know how to proceed.

3

Hi Priyavarshini,

Welcome to the Developer Community.

You can request for extending the trial of your existing product account in our dev-assist portal here. Once your trial gets extended, you should be able to proceed with updating your app.

Regards,
Harish J

4

Hi Harish,

This is our account " https://sandeza-support.freshdesk.com " where our application is running live, We couldn’t access our account. Kindly help us to retrieve our account.

5

Do you happen to know why you couldn’t access it? Is it because your account’s trial subscription is expired?

6

Yes, Our subscription has expired.

7

Were you using a paid account previously?

8

No, Our account is a Free Trial account.

9

Have you tried to get your trial account extended using https://dev-assist.freshworks.com/ or emailing the support?

10

Hi, couldn’t access our account. Kindly help us to get back our account " https://sandeza-support.freshdesk.com "

11

Hi, Can you please help us how to extend our trial account.

12

Have you tried to get your trial account extended using https://dev-assist.freshworks.com/ or emailing the support?

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13

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