Urgency not Populated by View Tickets API

Product
1

I am using the /api/v2/tickets/<ticket#> endpoint to retrieve ticket data. In the JSON payload, urgency is missing despite being shown in the documentation.

Tickets Urgency 03
Tickets Urgency 031934×1152 246 KB

2

Hey @DougAtBHB,
I’ve shared this query with the concerned team.