Validated json string fails when creating ticket

I am pasting this for our developer. We are a small company…

We are using Online JSON Formatter & Validator | Toptal® to test validate our strings from our logs into json strings for creating a ticket.

We had a verified json string, but an error when creating the ticket. The ticket works sending just “123”

Any ideas?

{
“description”: “<pre>***************************************************************************************************<br>QQube Synchronizer - Starting Time: 06/22/2024 12:05:28 PM - Setup Wizard<br>Application Version 10.1</pre>”,
“subject”: “Log file from #0 Demo User Success 6/22/2024 12:05:28 PM Full”,
“email”: “matt@clearify.com”,
“priority”: 1,
“status”: 1
}

Can you provide more details? Are you changing the ticket description to ‘123’ and the payload is working to create the ticket?

We actually found the answer… the status of 1 was non existent in the API…