I want to know if there is a way to set up a webhook to get status updates for my product messages. I want to know if the message was read, but without making a pooling mechanism.
Welcome to the community. Out of the box there is no web-hook which could be used to read the delivery status of the outbound message. Possible solution would be scheduled events and get message status api.
Regards,
Sachin
If it is possible, do you mind sharing the business use case that requires this sort of implementation? Let me see if I can turn this into any sort of feature request…
We have a page in our product with Whatsapp Messages (Proactive Messages) that were sent to a specific client. We want to show if that message was read or not, but without the need to do more API requests.
If we have a webhook to receive this updates, we can easily update the message status.