✨ Welcome to community.freshworks.dev

Welcome to the Freshworks Developer Community!

Looking for product support? Head over to the Freshworks Support Portal.

This community is the central resource for all developers building on the Freshworks Developer Platform. We welcome discussions about our APIs, the FDK, app development, and Freddy AI integrations. This is a place to learn, share, and collaborate with your fellow builders.


:open_file_folder: Categories

To keep our community organized and make it easier for others to help, please select the most relevant category when creating a new topic:

  • :loudspeaker: Happening: Learn about the latest developer platform updates, community events, and announcements.
  • :hammer_and_wrench: App Platform: Discuss the Freshworks CLI (FDK), SDKs, and the end-to-end app-building process.
  • :link: Product: The place for technical questions regarding REST APIs, CRUD operations, and product-specific integrations for Freshdesk, Freshservice, and more.
  • :light_bulb: Ideas: Share your feature requests, enhancement suggestions, or proposals for new platform use cases.
  • :books: Wiki: A repository of detailed use cases, troubleshooting guides, FAQs, and process explanations.

:rocket: Developer Resources

Get started or find technical answers with these foundational tools:


:scroll: Policies

Please review our Developer Terms of Use and follow our guidelines to ensure a safe and professional environment for all members.