While installing a custom Application in Freshdesk, I'm getting "there was an error during installation, If this issue persists, please contact support"

App Platform
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7

This is what the error logged in the app logs.

APP Install error: {\n  status: 400,\n  message: \"Error while deleting webhook 'freshdesk-connector' in VersionOne\",\n  errorData: 'This domain has not been whitelisted'\n}

Seems like your app makes some requests to non-whitelisted domains during app install hence the render data is returning an error and the app install fails. Please try whitelisting the domain in the app manifest and then the app installation should succeed.

Hope it helps!

Regards,
Mughela Chandresh

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