Workspaces Support

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1

See that the documentation for workspaces has been added, but there are a couple of questions:

  1. Is there a way to move tickets from one workspace to another? Creating a ticket [Service Desk API for Developers | Freshservice](https://api.freshservice.com/#create_ticket) supports a settable workspace Id, but Update [Service Desk API for Developers | Freshservice] https://api.freshservice.com/#update_ticket_priority) indicates the workspace_id is read-only.
  2. Is there going to be an endpoint for workspaces? There is not method to see workspace_id allocation or the friendly name of the workspace programmatically? Draft state?
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Guess I’ll answer my own question. From a Partner webinar just attended, they Dev team is about to release Workspace endpoints. They are working on another endpoint specifically to support moving tickets from one workspace to another.

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Thanks for sharing the update back here, @rasimm. We received a few queries about the Workspaces endpoints, and now we will ask them to wait till the endpoints are ready.