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1

Hi
i want to make a API call to freshdesk to view tickets in my fresh desk account but i get error you have to be logged in to perform this action. i shared my code and console error for your reference if you have any solution for this please let me know.

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image970×621 25.7 KB

This is my code

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image1918×132 7.35 KB

This is my browser console output

3

Is the API key base64 encoded?

4

i taked api key from freshdesk profile setting and paste it into my apikey field. i don’t know it’s base64 encoded or not

5

@Kithiyon,

you need to encode the API to make it work on Freshdesk

try this :point_down:

headers: {
            Authorization: `Basic ${btoa(api_key)}`,
            'content-type': 'application/json'
          }

Hope this will work

Thanks

6

It’s works Thank you … :blush: