Client.request.invoke

[Edonb1 (Edonb)]

Hi! I am having a issue with serverless freshdesk app.
Im trying to call a function inside server.js, but im getting the following response:

Error while executing serverless function: {message: “Requested function ‘serverMethod’ not found or registered”, status: 404, errorSource: ‘APP’}’

Can anyone please tell me what i am doing wrong?

This is the configuration ive done:
App.js:

      const payload = {
        name: "John",
        age: 30
      };
      
      client.request.invoke('serverMethod', payload).then(function(response) {
        console.log("Serverless function executed successfully:", response);
      }).catch(function(error) {
        console.log("Error while executing serverless function:", error);
      });

Server.js:

exports = {
  serverMethod: async function (request) {
    return new Promise((resolve, reject) => {
      // Your serverless function code here
      const data = request.data;
      if (data.name && data.age) {
        const response = `Hello ${data.name}, you are ${data.age} years old`;
        resolve(response);
      } else {
        const error = 'Invalid data';
        reject(error);
      }
    });
  }
};

Manifest.json:

{
  "platform-version": "2.2",
  "product": {
    "freshdesk": {
      "serverless": {
        "functions": {
          "serverMethod": {
            "handler": "serverMethod"
          }
        }
      },
      "location": {
        "cti_global_sidebar": {
          "url": "Customerlookup.html",
          "icon": "nice.png"
        }
      }
    }
  },
  "engines": {
    "node": "14.20.0",
    "fdk": "8.6.7"
  },
  "whitelisted-domains": [
    "https://*.freshdesk.com",
  ]
}

Thanks!

[kaustavdm (Kaustav Das Modak)]

If you are trying to invoke a serverless function called “serverMethod” from frontend using client.request.invoke("serverMethod", opts), then should change the manifest.json to:

{
  "platform-version": "2.2",
  "product": {
    "freshdesk": {
      "functions": {
        "serverMethod": {
          "timeout": 10
        }
      },
      "location": {
        "cti_global_sidebar": {
          "url": "Customerlookup.html",
          "icon": "nice.png"
        }
      }
    }
  },
  "engines": {
    "node": "14.20.0",
    "fdk": "8.6.7"
  },
  "whitelisted-domains": ["https://*.freshdesk.com"]
}