Topics tagged smi

Topic	Replies	Views	Activity
Invalid feature or feature not enabled while Ticket creation in Freshdesk Custom App in admin App Platform freshdesk , smi , request-method , product-events , tickets-api	1	15	May 3, 2026
FDK 10.0.1 + request-template file uploads are now in General Availability Announcements freshdesk , placeholder , smi , integration , product-events	8	85	May 5, 2026
Unable to make secure API calls in FDK v3 app App Platform freshworks-cli , smi , api-key , request-method , product-events	2	16	February 25, 2026
Custom button is not displaying in dev mode on Contact page App Platform smi , interface-method , freshsales-suite , app-lifecycle-events , freshworks_crm	2	37	February 22, 2026
Request to get the list of all agents App Platform freshdesk , events-method , smi , request-method , cti	5	38	April 20, 2026
Assistance Needed: Uploading Files via client.request.invokeTemplate Facing 415 Unsupported Media Type Error App Platform freshdesk , smi , rest-api , request-method , product-events	3	42	December 24, 2025
renderData inconsistency in Freshservice App Platform freshdesk , smi , request-method , integration	3	55	November 9, 2025
[Freshdesk App] client.request.invoke("createTicket") = 404: Function Not Registered Customize x Workflows freshworks-cli , freshdesk , custom-app , smi , request-method	0	82	June 5, 2025
Cannot use /api/v2/tickets to create ticket from freshdesk app App Platform custom-app , smi , api-key , request-method , tickets-api	5	153	February 27, 2025
How to use built-in crypto node module in server.js file of custom app? App Platform freshservice , npm-package , custom-app , serverless , smi	1	55	January 23, 2025
Coverage directory is not generating when executing fdk run App Platform freshworks-cli , freshteam , npm-package , smi , integration	3	58	October 13, 2024
How to send and display progress information from server side process in SMI application? App Platform freshservice , smi	2	84	December 18, 2024
Issue in performing SMI calls App Platform freshservice , custom-app , smi , request-method	14	406	August 25, 2024
Scheduled event not getting triggered in Custom App Product freshdesk , custom-app , serverless , smi , scheduled-events	4	154	May 7, 2024
Client.request.invoke returning: status: 504 timeout error App Platform freshdesk , crayons , smi , request-method , timeout	2	271	June 13, 2024
Async/await: Unexpected token client App Platform freshworks-cli , npm-package , smi , data-method , timeout	3	341	February 18, 2024
App does not publish custom app for freshsales suite crm App Platform placeholder , custom-app , smi , api-key , data-method	3	253	April 28, 2024
Getting timeout while implementation server method invocation App Platform custom-app , smi , request-method , timeout , integration	2	211	April 24, 2024
Seeing a huge spike in SMI timeouts. Request to increase it to 60s App Platform freshdesk , smi , timeout	6	466	December 24, 2023
Use custom certificate for https request with custom app (or serverless app) with fdk9 App Platform freshworks-cli , freshsales , custom-app , serverless , smi	3	497	December 17, 2023
Client.request.invoke App Platform freshworks-cli , freshdesk , smi , request-method	3	506	October 2, 2023
Facing issue with client.request.invoke() method App Platform events-method , smi , instance-method , product-events , app-lifecycle-events	4	477	May 28, 2023
Code coverage files are not generated when the app server is stopped App Platform freshteam , coverage , smi , app-listing , integration	12	991	May 9, 2023
Display notification on freshdesk based on external event App Platform freshdesk , smi , webhook , interface-method , external-event	2	411	February 7, 2023
Freshdesk: Server Method Invocation (SMI) MessagePort Error App Platform freshworks-cli , custom-app , serverless , smi , app-listing	2	447	January 24, 2023
Freshworks Community Hours - A look back at our tech talks in 2022 Connect crayons , smi	3	516	January 11, 2023
Community Hours 25th August 2022: Server Method Invocation - A Serverless take on Remote Procedure Calls Connect smi	5	1488	August 26, 2022
Error: $db is not defined App Platform freshworks-cli , freshdesk , serverless , smi , fdk	9	1697	November 1, 2022
Error 403 when I try to call an API App Platform events-method , smi , data-method , app-lifecycle-events , end-user-apps	10	1667	November 10, 2022
Input Event in End User App App Platform events-method , smi , data-method , app-lifecycle-events , end-user-apps	3	363	July 19, 2022