Hi team,
We are facing issues while we are trying to update a paid public app (SurveyMonkey Plus) in the customer’s account (Freshdesk). There are no issues regarding billing.
We are getting an error with the message Type Error:__svrscript.onAppUninstall is not a function
.
please find the below-attached screenshots and HAR logs for both update and uninstall.
SmHarForUninstall.har (118.1 KB) SmHarForUpdate.har (132.1 KB)