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What are the limitations of onTicketCreate
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18
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724
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November 11, 2025
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Sample repos for the FDK Unit test case
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4
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1452
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February 21, 2025
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Node.js API call supported in custom app
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2
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205
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March 19, 2024
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How to obtain serverless logs?
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0
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2826
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May 22, 2020
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The behavioural issue happens when data property missing in the Recurring Schedule
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8
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1010
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January 4, 2023
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Cross Origin error on call onExternalEvent from the portal
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9
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1635
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December 6, 2022
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Can scheduled events be installed from onAppInstalled handler?
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18
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1021
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November 25, 2022
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Is it possible to create a End point in Freshservice in order to sync third party system like Salesforce?
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6
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392
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September 21, 2022
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Getting internal server error error source - platform
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3
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373
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November 1, 2022
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FDK validate OK , FDK build not work
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7
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1025
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August 18, 2022
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Ticket tags update
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3
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745
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August 9, 2022
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Connect to an private API Gateway
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9
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698
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August 2, 2022
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Get assistance in extending platform rate limits for your apps
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3
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3111
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June 29, 2022
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Is there anyother way to remove country code for customer phone number
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4
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1578
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June 22, 2022
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Freshservice agents and requesters product events
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2
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426
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June 17, 2023
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React App Rendering in Freshdesk
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3
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1996
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September 13, 2022
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Multiple Requests when connected to backend
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3
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1042
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September 4, 2022
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Unhanble to access the error message in code
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5
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766
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March 13, 2022
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App Install Callback error not being displayed to the user
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4
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785
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June 8, 2022
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Notification display time , position and multiple instance
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2
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469
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March 9, 2022
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Custom app stopped working midway
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3
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541
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February 15, 2022
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Custom app Freshdesk | Raise request time
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4
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594
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January 13, 2022
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Identify third Party requester in FreshService
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4
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496
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April 5, 2022
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Is there any event to capture requester creation in Freshservice?
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5
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782
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December 30, 2021
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Response: 'Error while substituting the templates', status: 400, headers: {…}, errorSource: 'APP' when triggering RestAPI's
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8
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1286
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November 26, 2021
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Unable to get user properties for Guest users in Freshchat
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4
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962
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November 22, 2021
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Confusing type_name and ticket_type properties in onTicketCreate payloads
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4
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560
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February 16, 2022
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Does the Freshservice onTicketCreate event cover Changes and Problems creation?
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3
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743
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November 17, 2021
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Trigger onContactUpdate - Associated Companies
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4
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572
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January 24, 2022
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How to customize the reply button to trigger other events instead of email
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2
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794
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January 21, 2022
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