cuong.lv
September 15, 2020, 3:46am
1
Hi, I create a contact and phone number is +84982491026, but I query /api/v2/contacts?phone=+84982491026, response is null. I try it query /api/v2/contacts?phone=84982491026 or /api/v2/contacts?phone=0982491026 => response is null.
velmurugan
September 15, 2020, 4:03am
2
Hey @cuong.lv
I believe these two topics from @Dineshkumar_Ravichan can help you understand the query/filter by phone number problems in Freshworks rest APIs.
Hi team, I need to get the contact that has ‘+’ at the beginning of the phone number. I tried with Filter Contact API (Freshdesk) like below: https://abc.freshdesk.com/api/v2/search/contacts?query="phone:+919876543210" also tried as below ...
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Hi, Is it possible to filter the contact based on two phone numbers in the same API? (can we use OR in a query in /api/v2/contacts?phone=4352789885). I have different formats of the same number (like 0987654321 or +1987654321 or 987654321) and I...
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Hope this helps!
Stay safe
