Freshservice app help

Where can i find the documentation for the Freshservice app location - new_service_request_sidebar?

The only mention seems to be in the update FDK v6.5.2 - Enhancements to iparams, product event payload changes, support for upcoming multi-product app feature

Hello @Lili, there currently is not a specific placeholder for the new_service_request_sidebar in Freshservice. All we have available is the new_ticket_sidebar placeholder.

Would be nice to have one when raising a new service request!

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