How to pass params to the callback URL in Freshservice CTI app

Hi Guys,

I have created a CTI app in freshservice. I’ve also configured the URL and callback URL in the settings of the CTI app.
I’ve also enabled click to dial feature in CTI app. As, I click on the phone number in the freshservice, I can see a click_to_dial being invoked in the network tab.
However, I’m not receiving the params in the Callback URL.
How to pass the params to the callback URL from the freshservice?

Regards,
Vishnu.

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