Topics tagged cti

Topic	Replies	Views	Activity
How to test a CTI App Customize x Workflows cti , freshservice	2	81	September 30, 2024
App deployment process App Platform freshdesk , custom-app , cti , integration	5	59	August 29, 2024
Click to call activation error called multiple times App Platform custom-app , freshdesk , cti	2	65	July 30, 2024
Search contact from phone number in sdk App Platform cti , freshdesk	3	145	July 21, 2024
FDK pack breaking after update to version 9.1.2 App Platform cti , marketplace-app , freshworks-cli , app-listing , coverage	19	310	July 22, 2024
Need to add these attributes "allow-top-navigation allow-top-navigation-by-user-activation" in Freshdesk cloudfront Iframe Product freshdesk , cti , iframe , integration	4	142	June 19, 2024
CTI Framework Unify your telephony experience within Freshservice App Platform freshservice , cti , integration , placeholder	2	119	August 27, 2024
Click2Dial not working in Freshdesk app App Platform freshdesk , custom-app , events-method , cti , app-lifecycle-events	4	145	July 11, 2024
API request, 502 Error in establishing connection issue Customize x Workflows freshworks_crm , cti , coverage , app-listing	1	106	April 10, 2024
How to use websocket in the latest App development platform ( 2.3) App Platform freshdesk , custom-app , cti	2	183	June 20, 2024
Query regarding Freshservice CTI Integration Deployment App Platform cti , app-submission , middleware , placeholder , integration	1	187	June 6, 2024
On call event in Customer Service Suite Product custom-app , cti	4	148	February 13, 2024
Websocket not connecting to third-party domain App Platform cti , custom-app , freshsales , iframe	2	192	April 24, 2024
External events in client / rate limiting App Platform serverless , custom-app , freshservice , webhook , cti	1	294	November 19, 2023
Domain specific postMessage App Platform freshdesk , cti , iframe	3	306	November 2, 2023
Trigger interface method to open modal from iframe App Platform cti , freshdesk , custom-app , iframe , integration	3	453	July 25, 2023
Random app is not defined frontend JS error App Platform custom-app , freshdesk , cti , debugging , app-lifecycle-events	3	265	July 25, 2023
Does freshdesk app supports full CTI app functionality including inbound, outbound and dialer etc App Platform freshdesk , cti	1	285	October 2, 2023
What's new with Paid Apps Program! Announcements paid-app , app-listing , cti , app-reviews , freshsales	2	564	June 11, 2023
Global cti sidebar app not listening to instance method message sent from ticket_background app location App Platform cti , instance-method , data-method , events-method , placeholder	4	322	July 1, 2023
Can an app be placed on the All Tickets page? Would CTI placeholder work in the All Tickets page? App Platform cti , react , freshdesk , integration	5	476	March 21, 2023
How to pass params to the callback URL in Freshservice CTI app Product freshservice , custom-app , cti	0	415	March 21, 2023
Freshsales CRM Notification Issue Customize x Workflows freshservice , custom-app , cti , freshsales	1	292	March 15, 2023
Error: Failed to create Ticket Product freshdesk , cti	8	896	December 15, 2022
How to disable the basic Freshdesk Contact center from the CTI Side bar App Platform custom-app , freshdesk , freshworks-cli , cti	5	494	January 24, 2023
How to get Incoming call to the user/agent in Freshdesk CTI app? Product rest-api , request-method , custom-app , integration , cti	3	520	December 6, 2022
Global CTI app needs to identify the Ticket details currently opened App Platform cti , freshdesk	4	523	October 29, 2022
Exit and collapse button for freshdesk cti_global_sidebar app App Platform freshdesk , cti , freshchat , custom-app	3	317	January 26, 2023
Global CTI interface method (show/hide) in Freshsales Product custom-app , cti , freshsales , freshdesk , interface-method	4	397	October 14, 2022
Cannot render CTI app on left_nav_cti in Freshworks CRM App Platform freshworks_crm , placeholder , cti , freshworks-cli	4	730	December 25, 2022