Topics tagged cti

Topic	Replies	Views	Activity
Invoketemplate is not a function and Invalid feature or feature not available or enables error App Platform custom-app , cti	0	2	February 6, 2026
Unsupported content type Error App Platform freshdesk , oauth , authentication , integration , cti	1	34	January 30, 2026
Customization of the text displayed in 'Required Fields Validator' Ideas freshdesk , marketplace-app , cti , app-lifecycle-events	1	5	January 30, 2026
External link opened from Freshservice Custom App (Ticket Sidebar) is blocked in browser App Platform freshservice , custom-app , cti , product-events , app-lifecycle-events	0	5	January 27, 2026
invokeTemplate failing with 502/Connection Failed after SSL renewal: Is "Sectigo Root R46" supported? App Platform freshdesk , authentication , request-method , cti , app-lifecycle-events	0	14	January 23, 2026
Unable to Update Screenshots in Freshworks Marketplace Listings App Platform freshdesk , app-listing , cti , product-events , app-lifecycle-events	3	18	January 22, 2026
Request to get the list of all agents App Platform freshdesk , events-method , smi , request-method , cti	4	29	January 20, 2026
Passing ticket_id to UpdateTicket in custom app App Platform freshworks-cli , freshdesk , custom-app , cti	5	119	January 15, 2026
onCustomModuleCreate and onCustomModuleUpdate Events Missing in Product Events v3.0 App Platform cti , freshsales-suite	3	40	January 8, 2026
Casdoor Authentication App Platform freshsales , rest-api , authentication , integration , cti	0	12	December 24, 2025
Freshchat User API's "last_contacted" date is incorrect App Platform freshchat , rest-api , cti , app-lifecycle-events	1	21	December 23, 2025
Not able to remove double scrollbar in modal in Freshdesk App Platform freshdesk , custom-app , cti , app-lifecycle-events , iframe	3	32	December 16, 2025
Passing Dynamic Template Variables to request.json for API Key Selection App Platform freshdesk , api-key , request-method , cti , request-template	5	54	December 15, 2025
onUserUpdate Event Firing Multiple Times Per Update App Platform freshservice , crayons , custom-app , cti , app-lifecycle-events	1	30	December 14, 2025
setOptions issue in contact and company placeholders Product freshdesk , placeholder , interface-method , cti , product-events	4	44	December 9, 2025
API Not Working Despite Successful OAuth Verification – Need Assistance App Platform freshsales , oauth , rest-api , authentication , cti	6	56	December 4, 2025
Implementing App Install and Update Events App Platform freshworks-cli , custom-app , cti , app-lifecycle-events	3	41	November 18, 2025
How to unpublish an app? App Platform freshdesk , custom-app , app-listing , cti , app-lifecycle-events	3	31	November 17, 2025
event.helper.getData() returns undefined for conversation.onPrivateNoteClick in Freshchat SDK App Platform freshchat , custom-app , cti , product-events	5	60	November 17, 2025
API endpoint for searching and deleting archived tickets? App Platform freshdesk , rest-api , request-method , cti , app-lifecycle-events	0	14	November 13, 2025
Attachments problem: Is it possible to block heic file to upload via form App Platform freshworks-cli , freshdesk , custom-app , cti , product-events	0	13	November 13, 2025
OAuth Access to /api/v2/agents/me in Freshservice — Still Blocked? App Platform freshservice , oauth , rest-api , cti	2	39	November 11, 2025
Request to host custom App publicly in marketplace App Platform freshworks-cli , custom-app , cti	1	19	November 10, 2025
Basic App - outputting contact details App Platform freshworks-cli , freshsales , data-method , cti , app-lifecycle-events	2	28	November 6, 2025
Testing framework (fdk-test) returns 502 errors with FDK9.7 App Platform freshworks-cli , freshdesk , coverage , cti , app-lifecycle-events	1	23	January 31, 2026
Modify sent message event Customize x Workflows freshchat , webhook , cti , product-events	0	16	October 1, 2025
HTTP 400 on external api request from Serverless Custom App Customize x Workflows freshchat , debugging , cti , product-events , app-lifecycle-events	1	37	September 29, 2025
ReferenceError: app is not defined when initializing Freshdesk Frontend app App Platform freshdesk , rest-api , cti , product-events , app-lifecycle-events	4	46	December 25, 2025
Workflow automation - execution test Ideas freshservice , cti , workflow-actions	0	26	September 25, 2025
Custom app not showing In Development even after one week App Platform freshservice , custom-app , cti , app-lifecycle-events	16	97	December 24, 2025