Topics tagged cti

Topic	Replies	Views	Activity
How to unpublish an app? App Platform freshdesk , custom-app , app-listing , app-lifecycle-events , cti	2	9	November 14, 2025
API endpoint for searching and deleting archived tickets? App Platform request-method , rest-api , freshdesk , app-lifecycle-events , cti	0	3	November 13, 2025
Attachments problem: Is it possible to block heic file to upload via form App Platform freshdesk , custom-app , freshworks-cli , cti , product-events	0	3	November 13, 2025
OAuth Access to /api/v2/agents/me in Freshservice — Still Blocked? App Platform oauth , rest-api , freshservice , cti	1	19	November 11, 2025
Request to host custom App publicly in marketplace App Platform custom-app , freshworks-cli , cti	1	10	November 10, 2025
Basic App - outputting contact details App Platform freshsales , data-method , cti , freshworks-cli , app-lifecycle-events	2	13	November 6, 2025
event.helper.getData() returns undefined for conversation.onPrivateNoteClick in Freshchat SDK App Platform freshchat , custom-app , product-events , cti	4	47	November 3, 2025
Testing framework (fdk-test) returns 502 errors with FDK9.7 App Platform freshdesk , freshworks-cli , coverage , app-lifecycle-events , cti	0	8	November 2, 2025
Not able to remove double scrollbar in modal in Freshdesk App Platform custom-app , freshdesk , app-lifecycle-events , iframe , cti	1	13	October 27, 2025
Passing ticket_id to UpdateTicket in custom app App Platform freshdesk , cti , custom-app , freshworks-cli	4	102	October 17, 2025
Modify sent message event Customize x Workflows freshchat , webhook , product-events , cti	0	9	October 1, 2025
HTTP 400 on external api request from Serverless Custom App Customize x Workflows product-events , debugging , freshchat , cti , app-lifecycle-events	1	32	September 29, 2025
ReferenceError: app is not defined when initializing Freshdesk Frontend app App Platform rest-api , freshdesk , product-events , cti , app-lifecycle-events	3	27	September 26, 2025
Workflow automation - execution test Ideas workflow-actions , freshservice , cti	0	17	September 25, 2025
Custom app not showing In Development even after one week App Platform custom-app , app-lifecycle-events , freshservice , cti	15	56	September 25, 2025
Freshchat User API's "last_contacted" date is incorrect App Platform freshchat , rest-api , app-lifecycle-events , cti	0	12	September 24, 2025
Extracting Freshworks Data - particularly Ticket Automation Schedules Customize x Workflows app-lifecycle-events , cti , scheduled-events	0	4	September 23, 2025
Freshdesk updated app was rejected without the notification (email) and any specific details Product freshdesk , app-lifecycle-events , cti , freshworks-cli , product-events	0	13	September 22, 2025
onUserUpdate Event Firing Multiple Times Per Update App Platform freshservice , cti , app-lifecycle-events , crayons , custom-app	0	18	September 15, 2025
Custom Apps not rendering in New Ticket Page (App Id: 360930) App Platform freshdesk , app-mgmt-portal , freshworks-cli , product-events , cti	0	9	September 14, 2025
Help Needed: Which Freshservice Field Shows the Actual Due Date? App Platform freshservice , freshworks-cli , product-events , cti	0	8	September 14, 2025
How to Open Freshdesk App Panel Above Icon and Set Different Tooltips for Multiple Icon Locations? App Platform freshdesk , cti , app-lifecycle-events	0	8	September 14, 2025
Customizing Freshdesk App UI: Panel Position & Multiple Tooltips App Platform custom-app , product-events , cti , freshdesk , freshworks-cli	0	19	September 14, 2025
How to Bypass UNPKG CDN Restriction While Packaging a Custom App? App Platform integration , freshworks-cli , freshservice , custom-app , cti	1	11	November 5, 2025
Guidance on Publishing Upgraded App Version & Rollback Options for Existing Marketplace App App Platform fdk , freshdesk , marketplace-app , cti , app-listing	15	105	August 24, 2025
Getting 502 response for addPhoneCall API Product rest-api , data-method , freshworks-cli , request-method , cti	2	19	December 24, 2024
How to open and close cti app in freshservice instance App Platform freshservice , custom-app , cti	2	41	March 24, 2025
How to get all users (agents) list on my freshworks crm? Customize x Workflows freshsales-suite , custom-app , request-method , freshworks-cli , cti	6	94	December 6, 2024
Freshservice CTI Framework app: click to dial not working properly Product freshservice , cti	0	33	November 18, 2024
Can i trigger a external event from client side cti app without webhook Customize x Workflows integration , custom-app , freshdesk , cti , webhook	3	48	October 23, 2024