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Guidance on Publishing Upgraded App Version & Rollback Options for Existing Marketplace App
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14
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94
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May 26, 2025
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Passing ticket_id to UpdateTicket in custom app
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2
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79
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April 21, 2025
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Getting 502 response for addPhoneCall API
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2
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18
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December 24, 2024
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How to open and close cti app in freshservice instance
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2
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36
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March 24, 2025
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How to get all users (agents) list on my freshworks crm?
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6
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66
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December 6, 2024
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Freshservice CTI Framework app: click to dial not working properly
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0
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28
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November 18, 2024
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Can i trigger a external event from client side cti app without webhook
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3
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42
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October 23, 2024
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How to test a CTI App
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2
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91
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September 30, 2024
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App deployment process
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6
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66
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November 27, 2024
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Click to call activation error called multiple times
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3
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68
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October 28, 2024
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Search contact from phone number in sdk
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3
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152
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July 21, 2024
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FDK pack breaking after update to version 9.1.2
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19
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464
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July 22, 2024
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Need to add these attributes "allow-top-navigation allow-top-navigation-by-user-activation" in Freshdesk cloudfront Iframe
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4
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169
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June 19, 2024
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CTI Framework Unify your telephony experience within Freshservice
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2
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127
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August 27, 2024
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Click2Dial not working in Freshdesk app
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4
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156
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July 11, 2024
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API request, 502 Error in establishing connection issue
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1
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120
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April 10, 2024
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How to use websocket in the latest App development platform ( 2.3)
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2
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206
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June 20, 2024
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Query regarding Freshservice CTI Integration Deployment
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1
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195
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June 6, 2024
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On call event in Customer Service Suite
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4
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150
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February 13, 2024
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Websocket not connecting to third-party domain
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2
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195
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April 24, 2024
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External events in client / rate limiting
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1
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299
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November 19, 2023
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Domain specific postMessage
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3
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308
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November 2, 2023
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Trigger interface method to open modal from iframe
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3
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464
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July 25, 2023
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Random app is not defined frontend JS error
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3
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267
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July 25, 2023
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Does freshdesk app supports full CTI app functionality including inbound, outbound and dialer etc
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1
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286
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October 2, 2023
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What's new with Paid Apps Program!
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2
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575
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June 11, 2023
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Global cti sidebar app not listening to instance method message sent from ticket_background app location
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4
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331
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July 1, 2023
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Can an app be placed on the All Tickets page? Would CTI placeholder work in the All Tickets page?
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5
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487
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March 21, 2023
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How to pass params to the callback URL in Freshservice CTI app
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0
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435
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March 21, 2023
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Freshsales CRM Notification Issue
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1
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298
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March 15, 2023
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