Topics tagged cti

Topic	Replies	Views	Activity
Guidance on Publishing Upgraded App Version & Rollback Options for Existing Marketplace App App Platform fdk , freshdesk , marketplace-app , cti , app-listing	1	35	April 14, 2025
Getting 502 response for addPhoneCall API Product rest-api , data-method , freshworks-cli , request-method , cti	2	14	December 24, 2024
How to open and close cti app in freshservice instance App Platform freshservice , custom-app , cti	2	30	March 24, 2025
How to get all users (agents) list on my freshworks crm? Customize x Workflows freshsales-suite , custom-app , request-method , freshworks-cli , cti	6	47	December 6, 2024
Freshservice CTI Framework app: click to dial not working properly Product freshservice , cti	0	26	November 18, 2024
Can i trigger a external event from client side cti app without webhook Customize x Workflows integration , custom-app , freshdesk , cti , webhook	3	40	October 23, 2024
How to test a CTI App Customize x Workflows cti , freshservice	2	87	September 30, 2024
App deployment process App Platform freshdesk , custom-app , cti , integration	6	63	November 27, 2024
Click to call activation error called multiple times App Platform custom-app , freshdesk , cti	3	67	October 28, 2024
Search contact from phone number in sdk App Platform cti , freshdesk	3	150	July 21, 2024
FDK pack breaking after update to version 9.1.2 App Platform cti , marketplace-app , freshworks-cli , app-listing , coverage	19	422	July 22, 2024
Need to add these attributes "allow-top-navigation allow-top-navigation-by-user-activation" in Freshdesk cloudfront Iframe Product freshdesk , cti , iframe , integration	4	166	June 19, 2024
CTI Framework Unify your telephony experience within Freshservice App Platform freshservice , cti , integration , placeholder	2	122	August 27, 2024
Click2Dial not working in Freshdesk app App Platform freshdesk , custom-app , events-method , cti , app-lifecycle-events	4	154	July 11, 2024
API request, 502 Error in establishing connection issue Customize x Workflows freshworks_crm , cti , coverage , app-listing	1	114	April 10, 2024
How to use websocket in the latest App development platform ( 2.3) App Platform freshdesk , custom-app , cti	2	198	June 20, 2024
Query regarding Freshservice CTI Integration Deployment App Platform cti , app-submission , middleware , placeholder , integration	1	191	June 6, 2024
On call event in Customer Service Suite Product custom-app , cti	4	149	February 13, 2024
Websocket not connecting to third-party domain App Platform cti , custom-app , freshsales , iframe	2	192	April 24, 2024
External events in client / rate limiting App Platform serverless , custom-app , freshservice , webhook , cti	1	296	November 19, 2023
Domain specific postMessage App Platform freshdesk , cti , iframe	3	306	November 2, 2023
Trigger interface method to open modal from iframe App Platform cti , freshdesk , custom-app , iframe , integration	3	459	July 25, 2023
Random app is not defined frontend JS error App Platform custom-app , freshdesk , cti , debugging , app-lifecycle-events	3	265	July 25, 2023
Does freshdesk app supports full CTI app functionality including inbound, outbound and dialer etc App Platform freshdesk , cti	1	285	October 2, 2023
What's new with Paid Apps Program! Announcements paid-app , app-listing , cti , app-reviews , freshsales	2	572	June 11, 2023
Global cti sidebar app not listening to instance method message sent from ticket_background app location App Platform cti , instance-method , data-method , events-method , placeholder	4	328	July 1, 2023
Can an app be placed on the All Tickets page? Would CTI placeholder work in the All Tickets page? App Platform cti , react , freshdesk , integration	5	487	March 21, 2023
How to pass params to the callback URL in Freshservice CTI app Product freshservice , custom-app , cti	0	429	March 21, 2023
Freshsales CRM Notification Issue Customize x Workflows freshservice , custom-app , cti , freshsales	1	297	March 15, 2023
Error: Failed to create Ticket Product freshdesk , cti	8	966	December 15, 2022