How to solve this issue in freshworks platform?

Hi team ,

I am work with freshservice local fdk run this error is occur

Error: connect ETIMEDOUT 13.107.42.21:443
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1141:16)

Please give me any solution for this issue.

thank you,
Annalakshmi.

Do you happen to have a VPN enabled?