Is it possible to create a End point in Freshservice in order to sync third party system like Salesforce?

[akash.pagare]

I want to sync salesforce object with Freshservice custom created object.
Is it possible to create a End point in Freshservice in order sync data with salesforce? i.e. whenever create/edit/delete operation is triggered in salesforce it will call Freshservice End point URL, which will update records on Freshservice end as well.

[Zach (Zachary King)]

Hello @akash.pagare, might be able to accomplish something like this with Microsoft Power Automate. I have used it to integrate third party systems with Freshservice.

There is also a Salesforce Application available in the marketplace that might meet your needs

Hope that helps!

[kaustavdm (Kaustav Das Modak)]

You should be able to achieve this using External Events.

The event callback will need to have the logic necessary to handle the incoming payload from Salesforce.

[akash.pagare]

Thanks for your suggestion @Zach. I will check with this.

[akash.pagare]

Thanks @kaustavdm for your feedback. I will check with this as well.