Issue with Modal Without Backdrop Feature

Hi Team,

Greetings!

I recently tried adding a linked text within a modal window, but as per the documentation, this is only supported for modals without a backdrop, not with one. However, even when using the modal without a backdrop, it didn’t work.

Upon checking the documentation here, I found that the modal without a backdrop is a beta feature and isn’t available for all Freshdesk accounts.

Could you please clarify which accounts have access to this feature? Are there any alternative ways to implement it?

Your assistance would be greatly appreciated.

Hi Team,

Any Updates regarding the query?

Thanks
Anish

Hi Team,

Could you please look into this query, as it’s a priority for us?

@Raviraj @Thakur_Ganeshsingh @zach_jones_noel

Hi Team,

Any updates?

Hi Team,

Any Updates on this?

Thanks
Anish S