Need clarification of conversation attachments

Hi Team,

May I know a conversation attachment URL from a ticket conversations response event, have any expiry to access or download

Thanks in advance,

Hey Tejasri,
I will get the details from the product team and confirm here. Thanks.

1 Like

Hi TejaSri,
The product team confirmed that the URL has an expiry of 5 minutes.


@Chandiramouli_Ramach thanks for clairification

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