Need clarification of conversation attachments

App Platform
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1

Hi Team,

May I know a conversation attachment URL from a ticket conversations response event, have any expiry to access or download

Thanks in advance,
Tejasri

3

Hey Tejasri,
I will get the details from the product team and confirm here. Thanks.

1 Like
4

Hi TejaSri,
The product team confirmed that the URL has an expiry of 5 minutes.

2 Likes
5

@Chandiramouli_Ramach thanks for clairification

6

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