On call event in Customer Service Suite


Is there any on call frontend event to listen in CTI in Customer Service Suite?

Thank you.

Hey @Bene_Immanuel,
We don’t have onCall front-end event.

Thank you for your swift assistance @zach_jones_noel

This is not available only in customer-service-suite?
Cause I can’t find this in Freshcaller too :frowning:

Hey @Bene_Immanuel,
In Freshcaller, there are other call related events for front-end and serverless events for onCallCreate.

FE call events on Freshcaller - Freshworks Developer Docs | Use events method

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