onthreadCreate for freshDesk

[kannan_rajendran]

Do you have Frshdesk product event for thread create and update trigger in custom app

[zach_jones_noel (Jones Zachariah Noel N)]

Hey @kannan_rajendran,

Welcome to the Freshworks Developer Community!

Unfortunately, we don’t have an event for thread create/update. Can you tell me more about this use-case?

CC @Archana_Sreekantaswa