working on a custom app using FDK 9.0.5, Node v18.18.2.
Used sample app at request-method-samples/product-samples/freshservice at main · freshworks-developers/request-method-samples (github.com) and modified as needed and received error, also tried code exactly as presented with same error. In both cases there are no issues when using local development environment.
app.js
var client;
(async function init() {
client = await app.initialized();
client.events.on('app.activated', renderStarWarsInfo);
})();
//To demonstrate a simple GET request
async function getStarWarsChar() {
const starwarsCharsElement = document.querySelector('#starWarsCharsCount');
try {
let starwarsChars = await client.request.invokeTemplate(
'getStarWarsPeople',
{}
);
let starwarsCharsJSON = JSON.parse(starwarsChars.response);
starwarsCharsElement.innerHTML = starwarsCharsJSON.count;
} catch (err) {
console.error(err);
starwarsCharsElement.innerHTML = `-` + err;
}
}
async function renderStarWarsInfo() {
await getStarWarsChar();
}
manifest.json
{
"platform-version": "2.3",
"product": {
"freshservice": {
"location": {
"asset_sidebar": {
"url": "index.html",
"icon": "styles/images/icon.svg"
}
},
"requests": {
"getStarWarsPeople": {}
}
}
},
"engines": {
"node": "18.18.2",
"fdk": "9.0.5"
}
}
requests.json
{
"getStarWarsPeople": {
"schema": {
"method": "GET",
"host": "swapi.dev",
"path": "/api/people"
}
}
}
index.html
<html>
<head>
<link rel="stylesheet" type="text/css" href="./styles/style.css" />
<script
type="module"
src="https://unpkg.com/@freshworks/crayons@v4/dist/crayons/crayons.esm.js"
></script>
<script
nomodule
src="https://unpkg.com/@freshworks/crayons@v4/dist/crayons/crayons.js"
></script>
<script src="{{{appclient}}}"></script>
</head>
<body>
<div class="fw-card-2 fw-p-12 fw-flex fw-flex-row">
<section class="fw-flex-grow">
<h3 class="fw-type-h5 fw-my-0">Star Wars characters</h3>
<p class="fw-type-xs fw-my-0" id="starWarsCharsCount"></p>
</section>
</div>
</body>
<script defer src="./scripts/app.js"></script>
</html>
1 Like
I tried the same app and it seems to be working.
1 Like
shalabi
November 22, 2023, 2:16pm
3
We are hitting the same problem too. It works in local dev and not as a custom app.
The AppId is 85712. I’m not sure where to find the region, but we are located in the US.
HI @Dustin_Scott , @shalabi
Could you verify whether the app has been published or if it’s currently in a testing phase? If it’s still in a test state, please utilize the “save and publish” functionality to transition it into a fully published app, and then retest the scenario accordingly.
Regards
cc @Logesh_Narayanan
Thanks Nadeem,
Dustin
@Dustin_Scott
Regards
hi ,
request.json
response of the api.freshdeskusercontent-aus.com/ .fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ Sign In | Sentry wss:// .freshworksapi.com/ wss:// .freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com; font-src ‘self’ *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ cdn.inlinemanual.com/inm/author/ data:; frame-src ‘self’ https:; img-src ‘self’ https: data: blob:; media-src ‘self’ https: blob:; object-src ‘none’; script-src ‘self’ *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/ /translate_http/ /js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com ‘unsafe-inline’ ‘unsafe-eval’; style-src ‘self’ *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com cdn.inlinemanual.com/inm/author/ ‘unsafe-inline’; worker-src ‘self’ blob:”,https://edge-admin.ap-south-1.freshedge.net/nelreports/freshdesk\“}]}” ,
it doesn’t seems to be fixed in fdk version “9.0.5”, do i need to upgrade to “9.0.6” ??
