Hi,
I’m looking for a way to prevent the ‘Agent closes the Ticket’ notification when a ticket is closed via the REST API?
Is this possible? Haven’t found anything in the documentation.
Regards,
Mats Wallin
Hi,
I’m looking for a way to prevent the ‘Agent closes the Ticket’ notification when a ticket is closed via the REST API?
Is this possible? Haven’t found anything in the documentation.
Regards,
Mats Wallin