Hi Guys!
Greetings!
I want to perform some logic when a user is created in FreshChat when I checked the docs
I saw the description, which states that when a conversation is initiated this will be triggered.
I get that when a new user is creating a conversation the contact will be created, but the question is, will this be triggered when an admin creates a contact manually?
Thank you.
@Freddy, your thoughts on this?
Will the OnCreateUser event in Freshchat triggered when an admin creates one manually?
Hi Bene_Immanuel,
Yes, the OnCreateUser event in Freshchat will be triggered when an admin creates a contact manually. This webhook will fire every time a user is created in the system, regardless of whether it’s created by a conversation or by an admin manually.
Please let me know if you have any more questions or need further clarification.
Thank you for the confirmation.
You’re welcome, Bene_Immanuel! If you have any more questions or need further assistance, please don’t hesitate to ask. I’m here to help. Have a great day!
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