Hi guys!
Greetings!
I created a 3.0 application that supports Freshdesk and Freshchat
{
"platform-version": "3.0",
"modules": {
"common": {
"events": {
"onAppInstall": {
"handler": "onAppInstall"
}
},
"location": {
"full_page_app": {
"url": "index.html",
"icon": "icon.svg"
}
},
"requests":{
},
"functions": {
}
}
},
"support_ticket": {},
"chat_conversation": {
"events": {
"onMessageCreate": {
"handler": "onMessageCreateCallback"
}
}
}
},
"engines": {
"node": "18.16.0",
"fdk": "9.1.3"
}
}
When I send a message from Freshchat the event is not triggered.
NOTE: I have installed the application in Freshdesk since the full-page placeholder is not available in Freshchat.