arjunan
(Arjunan)
March 1, 2021, 7:00am
1
Hi Team,
I have created a custom application to change the value of the field whenever the contact is created on FCRM. I have used the onContactCreate
event for this app.
onContactCreate
Event is not triggered, when I create the contact via web forms. Kindly let us know any alternative workaround for this.
@Hem Hi We have updated the issues in the community as discussed. Kindly have a look into it and update us further. Thank you
Saif
(Saif Ali Shaik)
March 28, 2021, 9:51am
3
Seems like a similar issue to this one
Hi, I am facing these issues in Freshworks CRM: Product events are not triggering. We are using onTaskUpdate and onTaskCreate and both of these are not working. This is verified that there are no issues in our code since this was working fine...
Reading time: 1 mins 🕑
Likes: 5 ❤
2 Likes
Saif
(Saif Ali Shaik)
March 31, 2021, 7:04am
4
@arjunan - I suspect there are possibilities of this occurrence
Mismath is declaration of product events
Handler invocations have been delayed
@yusrakhatri On the day of your report, I found out that Product Events were delayed before respective handlers can be invoked. Today it appears to be stable and I am able to see logs from a sample app Hopefully, it could be temporary problem...
1 Like