Hi everyone,
I’m currently developing an application on Freshservice using the full_page_app location.
I would like to restrict the app so that only certain users (based on roles/permissions) can see and access it, instead of making it visible to all users.
Could you please advise on the best approach to achieve this? For example:
-
Is there a way to control visibility based on roles or groups?
-
Should this be handled via app configuration, Freshservice permissions, or within the app logic itself?
-
Are there any best practices for implementing this kind of access control?
Any guidance or examples would be greatly appreciated.
Thanks in advance!