Freshworks App Showcase Series - App #2: Canny Integration for Freshdesk

Apps Supercharged by Freddy Copilot for Developers: Follow the Showcase Series!

Meet the ingenious mind behind the Canny integration for Freshdesk, Rahul Partheeban. With a passion for efficiency, Rahul utilized the Freddy Copilot for Developers capability to streamline development processes and reduce development time.

Rahul shares his experience:

Freddy Copilot for Developers played a pivotal role during development. It kept me informed about the latest platform features, provided ready-to-use request templates for Canny API interactions, and offered ingenious solutions, such as addressing the security challenge of API key usage in query parameters by recommending the Platform’s SMI (Server Method Invocation) feature.

Read the full story here.

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Freshworks App Showcase Series:

App #1: Recurring Tickets for Freshdesk
App #3: Loyalty and Referral Integration