Freshworks App Showcase Series - App #5: Ticket Schedules

Apps Supercharged by Freddy Copilot for Developers: Follow the Showcase Series!

Introducing the Ticket Schedules App in our Showcase Series.

A brief about the app: Ticket Schedules is a dynamic application designed to simplify and automate the process of ticket creation, seamlessly integrated with Freshdesk — Freshworks’ customer support software. Leveraging the capabilities of Freddy Copilot for Developers, the app developer was not only able to build and launch the app with ease but also simplified how businesses could schedule ticket generation based on their unique operational requirements, ensuring timely and efficient customer issue resolution.

Meet Arokiya Kithiyon, the mastermind behind the Ticket Schedules app. He shared his observation on how Freddy Copilot for Developers helped him save time and effort:

  • Freddy Copilot significantly reduces the time spent building and publishing an app with a single click. It also helped my team run and maintain the app on the local server.
  • Freddy Copilot’s insights and recommendations led to tangible improvements in our code quality. By adhering to best practices and optimizing code segments based on its suggestions, we observed a reduction of approximately 20–25% in the time spent on refactoring and optimization tasks.

Read the full story here .

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Freshworks App Showcase Series:

App #1: Recurring Tickets for Freshdesk
App #2: Canny Integration for Freshdesk
App #3: Loyalty & Referral Integration
App #4: Reopen Ticket