Init Success,But Show "No internet connection"_Freshdesk Adnroid SDK 2.2.0

I am certain that initialization succeeded, but a “No internet connection” message pops up when calling OpenSupport.

I am using an Android phone and have integrated the Freshdesk Android SDK 2.2.0.

The documentation I am using for the integration is this one: GitHub - freshworks-oss/freshdesk-android-sdk · GitHub.