Hello all,
Greetings!
I’m currently facing issues when trying to update dropdown field options for Contact fields and Company fields using client.interface.trigger("setOptions") (app using background placeholders).
Issue 1: Contact Field Dropdown - setOptions Not Supported When I try to set options for a contact field dropdown, I get this error (screenshot also attached):
message: ‘The interface action “setOptions” is not supported for the “type” element’}So it looks like the type field on the contact page does not support the setOptions action — but I couldn’t find clear documentation on which fields are supported and for which placehoders.
Issue 2: Company Field Dropdown - Options Not UpdatingFor company dropdown fields, I actually get a success message when calling setOptions, but the dropdown options do not update in the UI.
Here is my setOptionscode:
client.interface
.trigger("setOptions", {
id: "type",
value: ["Second Choice"],
})
.then(() => {
console.log(`Options updated successfully.`);
})
.catch((err) =>
console.error("Error While Updating the dropdown Field", err)
);
Note: This happens for all dropdown fields!
![]()
Thank you.
