App Platform

Topic	Replies	Views	Activity
How do I get in contact with who is reviewing our marketplace submission App Platform freshdesk , marketplace-app , rest-api , app-submission , app-lifecycle-events	2	35	November 12, 2025
Basic App - outputting contact details App Platform freshworks-cli , freshsales , data-method , cti , app-lifecycle-events	2	25	November 6, 2025
Submission cancelled in Custom APP App Platform freshdesk , placeholder , custom-app , app-listing , app-lifecycle-events	2	42	November 11, 2025
Can oauth based request to fetch current ticket conversations be used in freshdesk (not freshservice) App Platform oauth	1	26	November 6, 2025
Testing framework (fdk-test) returns 502 errors with FDK9.7 App Platform freshworks-cli , freshdesk , coverage , cti , app-lifecycle-events	0	22	November 2, 2025
Issues with publishing new versions App Platform custom-app , developer-portal , app-listing	0	16	November 1, 2025
Unable to successfully debug localhost app App Platform freshdesk , custom-app , serverless , debugging , iframe	2	41	November 11, 2025
onMessageCreate isn’t triggering for private thread messages in FreshChat App Platform freshchat , custom-app , serverless , product-events , app-lifecycle-events	6	74	November 17, 2025
event.helper.getData() returns undefined for conversation.onPrivateNoteClick in Freshchat SDK App Platform freshchat , custom-app , cti , product-events	5	58	November 17, 2025
Bulk update - Company in Freshdesk App Platform freshdesk , product-events , sso	1	18	January 10, 2026
403 Error During Request App Platform freshdesk , custom-app , request-method , app-lifecycle-events	1	17	January 7, 2026
App installation stuck after successfull OAuth App Platform crayons , custom-app , debugging , integration , product-events	3	35	October 10, 2025
Not able to remove double scrollbar in modal in Freshdesk App Platform freshdesk , custom-app , cti , app-lifecycle-events , iframe	3	31	December 16, 2025
"Save and Test" option removed? App Platform custom-app , freshsales-suite	1	20	January 4, 2026
Freshsales Suite app that uses custom module data App Platform custom-app , freshsales-suite	7	70	January 13, 2026
Freshdesk "Sign Up" not working App Platform freshdesk , custom-app	3	25	January 4, 2026
Custom app stopped working due to "platform-version": "2.3" App Platform freshworks-cli , freshdesk , custom-app , product-events , app-lifecycle-events	4	51	December 28, 2025
How to access the query params from Freshdesk ticket creation page App Platform freshdesk , app-lifecycle-events	1	23	December 24, 2025
ReferenceError: app is not defined when initializing Freshdesk Frontend app App Platform freshdesk , rest-api , cti , product-events , app-lifecycle-events	4	42	December 25, 2025
Freshchat User API's "last_contacted" date is incorrect App Platform freshchat , rest-api , cti , app-lifecycle-events	1	21	December 23, 2025
Freshsales App ID: 66158 App Platform freshsales , marketplace-app , app-listing , app-lifecycle-events	6	40	December 31, 2025
App Submission status on app ID : 359330 App Platform freshworks-cli , custom-app , product-events , app-lifecycle-events	1	30	December 15, 2025
Custom app not showing In Development even after one week App Platform freshservice , custom-app , cti , app-lifecycle-events	16	92	December 24, 2025
Assistance Needed: Uploading Files via client.request.invokeTemplate Facing 415 Unsupported Media Type Error App Platform freshdesk , smi , rest-api , request-method , product-events	3	31	December 24, 2025
onUserUpdate Event Firing Multiple Times Per Update App Platform freshservice , crayons , custom-app , cti , app-lifecycle-events	1	29	December 14, 2025
Custom Apps not rendering in New Ticket Page (App Id: 360930) App Platform freshworks-cli , freshdesk , cti , product-events , app-mgmt-portal	1	14	December 13, 2025
Help Needed: Which Freshservice Field Shows the Actual Due Date? App Platform freshworks-cli , freshservice , cti , product-events	1	20	December 13, 2025
How to Open Freshdesk App Panel Above Icon and Set Different Tooltips for Multiple Icon Locations? App Platform freshdesk , cti , app-lifecycle-events	1	12	December 13, 2025
Customizing Freshdesk App UI: Panel Position & Multiple Tooltips App Platform freshworks-cli , freshdesk , custom-app , cti , product-events	1	36	December 13, 2025
App Stuck in "Publish in Progress" – Unable to Upload or Cancel App Platform freshworks-cli , custom-app , app-listing , freshsales-suite	2	48	December 2, 2025